Chapel and facilities information

Our newly redeveloped crematorium has been thoughtfully redesigned to create a very peaceful place for people to remember their loved ones. 

Guildford Crematorium was rebuilt in 2018/19 based on a design featuring stunning courtyards and courtyard gardens. 

Additional planting surrounds a new reflection pool, providing a peaceful and meditative environment filled with different colours and scents throughout the year.

Watch our short video below to take a virtual tour of the chapel and crematorium.

Service times

We have a range of services to choose from. Payments for a service can be made by BACS, card, or cash. If you're paying with cash we ask that you have the exact amount needed as we're unable to provide change. For the latest fees, see our fees and charges list (PDF) [115KB] . 

Monday to Friday only, we are unable to hold Saturday services at this time.

The chapel

We recognise that every funeral service should be arranged to suit individual needs. Services can be religious or non-religious in nature and as formal or informal as you wish. 

The chapel space features a stunning vaulted roof, which allows natural light to create a calm and uplifting environment. The building uses an array of natural materials, including Oak and York stone and can accommodate 134 people seated.

There is additional space for larger services in the chapel lobby and waiting room. Both of these areas have screens from which people can view the service.

The chapel has a flexible seating plan with chairs that can be arranged according to the size and type of service required.  Underfloor heating makes this a warm and comfortable space.

A screen at the front of the chapel allows the display of visual tributes during the service. This can be organised through your funeral director. Anyone with a hearing aid may access the T loop system by setting it to the T position.

Music and Webcasting 

Obitus is our webcasting, music and tribute provider.

The Obitus library has thousands of items of music. Music includes pop songs, hymns (choral and unaccompanied), traditional, orchestral and classical pieces. The music library is free to use.

View the music available in the Obitus library (opens new window)

We are also able to offer visual tributes. Visual tributes could include music and photos of your loved one. These can be played during the funeral service. We can also offer DVD's and digital recordings of the funeral service.  View the list of Obitus price information (PDF) [128KB] (opens new window)

Find out more information about Obitus (opens new window). Contact your funeral director to discuss your options further and order these items.

Number of mourners

We can seat 134 people in the crematorium. (babies aged 12 months and under are not counted as part of the 134).

Crematorium Gardens of Remembrance

The Gardens of Remembrance are open to the public on weekdays and at weekends.

The crematorium Gardens of Remembrance, book of remembrance and flower room are open seven days a week during the following times:

• November, December, January 9am - 4.30pm
• February 9am - 5.30pm
• March and October 9am - 6pm
• April and September 9am - 7.30pm
• May, June, July, and August 9am - 8pm

Office

Our crematorium office is closed on Saturdays and Sundays.

We can offer the laying to rest of ashes one Saturday a month. Contact the bereavement office for more details.

To protect the safety and wellbeing of those bereaved, our teams and our funeral director colleagues, we are closely following government guidelines and the Coronavirus Act 2020.

• the bereavement services office is currently closed to the public and is only able to deal with enquiries by phone relating to an immediate cremation or burial ( 01483 444711)
• we are keeping all funeral directors up to date with these changes, so please contact your funeral director if you have any questions.

Get in touch with bereavement services

Book of remembrance room

The book of remembrance room is open for families to visit but please note that only people from one family or bubble should be in the room at any one time.

Flower room

The flower room is open for families to visit but please note that only people from one family or bubble should be in the room at any one time.

Car park

The main car park has space for 103 cars with overflow parking provided nearby.

See arrivals diagram below, showing access route to the chapel and car park.

Disabled parking spaces are provided near the chapel entrance. Electric car charging points are also available.

MER electric chargers are available at the crematorium.

If you would like information on the charging rate for electric chargers at the crematorium please
download the MER app,you can also see the available chargersif you click on the following link.
Electric chargers at the crematorium (opens new window)

Toilet facilities

Toilets with disabled and baby change facilities are located by the main car park (Remembrance Court) and also by the chapel waiting room. The site is designed to be fully accessible to all.

Waiting room

We have seating for 10 people.

Crematorium documents

Crematorium documents for funeral directors and medical practitioners are in the downloads section at the bottom of this page.

If you are thinking of organising a funeral service without a funeral director, please contact the bereavement services office at Guildford Crematorium for guidance.

Families

Please read the updated cremation guidance for applicants. It describes how to organise a cremation, including how to apply for a cremation, declare your wishes regarding ashes, right to inspect medical certificates and declare fitted implants.

Medical practitioners

Medical practitioners, please read guidance on completing cremation forms.

Funeral directors

Funeral directors, please read guidance on cremation regulations and forms.

Address

New Pond Road, Godalming GU7 3DB

(If using sat nav, you may need to enter New Pond Road, Compton, GU7 3DB or B3000, Godalming, GU7 3DB.)