Contact us
Use our self service pages or sign up for a MyGuildford account (opens new window) to report issues, pay your council tax bill or apply for benefit.
Contact Customer Services (opens new window)
Christmas and New Year opening hours
Our offices close on Tuesday 24 December at 3.30pm (phone lines at 3.00pm) and reopen at 8.30am on Monday 30 December.
Our offices and phone lines will be closed Wednesday 1 January and will re-open 8:30am Thursday 2 January.
In case of emergencies contact our out of hours numbers.
Contact information
Our phone line opening hours are:
- Monday to Thursday 8.30am to 4pm
- Friday 8.30am to 3.30pm
Phone number: 01483 505050
Alternatively, you can write to us at the address below:
Customer Services
Millmead House
Millmead
Guildford
Surrey
GU2 4BB (Sat nav postcode GU2 4BE)
Opening hours
Our normal reception opening hours are:
- 8.30am to 5pm Monday to Thursday
- 8.30am to 4.30pm Friday