People who are detained or in prison
Tell us about any changes
If a person is released from prison and moves back into your property, you may not get the discount.
If you have been released from prison and move back into your property, you will not get the exemption.
You can tell us about any changes online if you have a MyGuildford account. If you do not have a MyGuildford account you can set one up.
Register or sign into your MyGuildford account (opens new window)
If you have not yet registered to access your council tax account online, there are more steps. You can then link your online council tax account to your MyGuildford.
To complete this step you will need the following information:
- your council tax reference number - found on your latest bill
- your name exactly as it appears on your council tax bill
- your property postcode
- if you have applied for Local Council Tax Support or have been named on a council tax support application, you will also need to provide your national insurance number. This provides an additional level of security
Once you have linked your council tax account, you can go to the 'account summary' screen. You will see a list of 'quick links' on the right-hand side.
You can use the 'apply for or cancel a disregard' or 'apply for or cancel an exemption' form to tell us about the change.
If there is a change to your discount or exemption, we will send you a new bill.